UPDATE-RETURN AND EXCHANGE POLICY 

 

Our exchange policy has changed during the current COVID-19 pandemic, so sorry but, we are temporarily suspending product returns. 

We do this for safety reasons. We run this brand from our home and have been doing our part to stay home and safe so accepting returns at this time isn't something we feel comfortable doing.  

Please email info@raisedbrand.com with any questions. 

PROCESSESSING

Once an order has been submitted a confirmation email will be sent to the email address provided during checkout. To cancel or edit your order, please reply to the confirmation email.

Please allow 1-4 business days for your order to be processed and shipped. Once your order has been processed and shipped, a confirmation email with the tracking information will be sent directly to the email address provided by you at checkout. 

 

PAYMENT

For payments RAISED accepts  PayPal

Sales tax will be included on all orders shipped within California. 

 

PRIVACY

RAISED is committed to protecting your privacy. We only collect information about you to process your order, we will not use these details to send you unsolicited information. We will never pass your personal or order details to any other company.

When you make a purchase from raisedbrand.com you will be asked to provide your name, email address, billing address, shipping address, phone number and credit card or debit card number via PayPal. Details of all your order transactions will be collected and stored.The information we hold about you needs to be accurate and up to date.

 

TERMS & CONDITIONS

raisedbrand.com reserves the right to revise prices and details at any time without notice. All items are subject to availability.
Color accuracy on the website cannot be guaranteed, and will vary depending on the resolution and type of your computer.

All our design, text and imagery on raisedbrand.com is the copyright of Raised Brand. No permission is given in respect of use of any of the above. The site may not be altered in any way or republished without permission.

All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from raisedbrand.com shall be governed by USA law and the United States courts shall have jurisdiction in all such matters. 

Raised Brand reserves the right to refuse to supply any individual or company.
These terms and conditions apply to all transactions on the raisedbrand.com website. Raised Brand may change these terms without notice. Changes will apply to any subsequent orders received.

These terms and conditions do not in any way affect your statutory rights.